1. Introduction

ROSALTA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or interact with our services.

By using our services, you agree to the collection and use of information in accordance with this policy. We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Full name and title
• Email address
• Phone number
• Shipping and billing addresses
• Payment information (processed securely through third-party providers)
• Business name and ABN (for wholesale customers)
• Order history and preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on site
• Referring website addresses
• Shopping cart contents

3. How We Use Your Information

We use your information for the following purposes:

• Processing and fulfilling orders
• Communicating about your orders and deliveries
• Providing customer support and responding to inquiries
• Sending marketing communications (with your consent)
• Improving our products and services
• Preventing fraud and ensuring security
• Complying with legal obligations
• Analyzing website usage to improve user experience

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

• Service Providers: Trusted third parties who assist in operating our website, conducting business, or servicing you (e.g., shipping companies, payment processors)
• Legal Requirements: When required by law, court order, or government authorities
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection: To protect the rights, property, or safety of ROSALTA, our customers, or others

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure servers and databases
• Regular security assessments
• Limited access to personal information by employees
• Regular staff training on privacy and security

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Australian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Lodge a complaint about our privacy practices
• Request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided below.

7. Cookies Policy

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Provide personalized content
• Maintain shopping cart contents

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Information