1. Agreement to Terms

These Terms and Conditions ("Terms") govern your use of the ROSALTA website and the purchase of our products. By accessing our website or placing an order, you acknowledge that you have read, understood, and agree to be bound by these Terms.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our website following any changes constitutes acceptance of the updated Terms.

2. Products and Services

2.1 Product Description

ROSALTA specializes in premium Himalayan pink salt products including:

• Pink edible salt (various grain sizes)
• Horse lick salt and animal salt blocks
• Himalayan salt lamps
• Kitchen essentials and salt cooking plates
• Bulk and wholesale salt products

2.2 Product Use

Our products are intended for their specified uses only. We are not responsible for any misuse of our products or use contrary to provided instructions.

2.3 Product Images

We strive to display product colors and images as accurately as possible. However, we cannot guarantee that your device's display will accurately reflect the actual product colors.

3. Ordering and Payment

3.1 Order Placement

When you place an order through our website, you are making an offer to purchase products according to these Terms. All orders are subject to acceptance by ROSALTA.

3.2 Order Confirmation

You will receive an email confirmation once your order is placed. This confirmation does not constitute acceptance of your order, merely acknowledgment that we have received it.

3.3 Payment Methods

We accept the following payment methods:

• Credit/Debit cards (Visa, MasterCard, American Express)
• PayPal
• Bank transfer (for wholesale orders)
• Buy now, pay later services (where available)

3.4 Payment Security

All payment information is processed securely through encrypted payment gateways. We do not store credit card details.

4. Pricing and Availability

4.1 Pricing

All prices are displayed in Australian Dollars (AUD) and include GST where applicable. We reserve the right to change prices at any time without notice.

4.2 Pricing Errors

In the event of a pricing error, we reserve the right to cancel orders placed at the incorrect price. We will notify you promptly and offer you the option to purchase at the correct price.

4.3 Availability

Product availability is subject to change without notice. If a product becomes unavailable after you place an order, we will notify you and offer a substitute or full refund.

5. Shipping and Delivery

5.1 Shipping Areas

We ship throughout Australia and to select international destinations. Shipping costs and delivery times vary by location.

5.2 Processing Time

Orders are typically processed within 1-2 business days. Processing times may be extended during peak periods.

5.3 Delivery Times

• Metro areas: 2-5 business days
• Regional areas: 5-10 business days
• International: 10-20 business days

5.4 Shipping Damage

Please inspect your order upon delivery. If items are damaged, please contact us immediately with photos of the damage.

6. Returns and Refunds

Please refer to our dedicated Returns Policy page for detailed information about returns, refunds, and exchanges.

Summary of key points:

• 30-day return period for unopened products
• Products must be in original condition and packaging
• Refunds processed within 5-7 business days
• Return shipping costs may apply

7. Product Warranty

7.1 Quality Guarantee

We guarantee the quality of our Himalayan pink salt products. All products are sourced from certified suppliers and undergo quality control.

7.2 Consumer Guarantees

Our products come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for major failures and compensation for other reasonably foreseeable losses or damages.

8. Limitation of Liability

To the maximum extent permitted by law:

• ROSALTA shall not be liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the purchase price of the products
• We are not liable for delays or failures due to circumstances beyond our reasonable control

9. Intellectual Property

9.1 Ownership

All content on the ROSALTA website, including text, images, logos, and designs, is the property of ROSALTA and protected by copyright laws.

9.2 Limited License

You are granted a limited license to access and use our website for personal, non-commercial purposes. You may not:

• Copy, reproduce, or distribute our content without permission
• Modify or create derivative works from our content
• Use our content for commercial purposes
• Remove any copyright or proprietary notices

10. Governing Law

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Western Australia.

11. Contact Information

For questions about these Terms & Conditions, please contact us: